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CUSTOMER SERVICE

Distinct requirements call for tailor-made solutions. As a one-stop shop, we take an integrated approach and provide complete support for your purchase - from advice on regulatory formalities to technical servicing and logistics.

PROFESSIONAL SPECIALIST ADVICE

It is part of our philosophy to provide individual and professional advice to our customers. Our experienced specialist staff is always ready to assist, provide advice and give technical information - it could also be at your site. We are available when you need us.

TECHNICAL SERVICING

We can take care of the regular maintenance, inspection and repair of your electrical devices and machines for you - in our workshops or at your site. NEW: professional testing for ladders, steps and mobile work platforms conforming to DGUV Inf. 208-016 / 201-011

PART-EXCHANGE AND FINANCING

Part-exchange used machines with us on request. We are happy to arrange individual financing for our customers.

DEMONSTRATIONS AND GUIDANCE

Are you interested in one of our 500 new or used machines? We would be happy to demonstrate the machine to you and advise you on how to install it. Make an appointment today!

ACCESSORIES AND SPARE PARTS SERVICE

It is our job as a supplier of accessories and spare parts to ensure that you always have the right parts and that your downtimes are as short as possible. We are happy to install the parts at your location or send them to you.

LOGISTICS AND CUSTOMS CLEARANCE

Our in-house fleet delivers to you quickly and at your convenience. We manage the entire customs clearance process for exports.

CONTACT AND INFORMATION

 

Do you have any questions regarding our services? 
Feel free to contact us.

 

CONTACT US

CUSTOMER SERVICE FLYER

 

Download our latest customer service flyer here in PDF format
 

 

CUSTOMER SERVICE FLYER